Please find enclosed herewith JAYFOODS basic shipping & delivery terms.

Shipping 

The product have additional shipping cost .

·     In case of self-ship the tentative shipment duration is 5 to 10 working days.

·     JAYFOODS do not take any responsibility of delivery made to customer’s friends or relatives or 3rd party addresses.

·     Shipment might get delayed due to any natural calamities or unforeseen circumstances.

·     If the customer refuse to accept an order and later wish to get it delivered again, the customer will have to pay DTO (Deliver to Origin) charge along with delivery charges for 2nd delivery with min Rs 200 or actual whichever is higher.

RETURN SHIPPING & DOCUMENTATION

Refund

·  Refund would be made directly to customer’s Bank Account or original payment method.

Return Shipping

·  Return Shipping is available based on return pickup availability on your pin code.

Self-Return

 The Return Pick-up option is not available in your area or if you choose to return the item yourself, select Self-Return to Seller’s Return Centre. Include the required return documentation with your package. You can return the package using any courier/postal service of your choice, the shipping cost had to be paid by customer.

Return Packaging

It is customer’s responsibility to either pack the product in original shipped packaging or use a steady packaging for shipping to ensure the product is not damaged during transport.

Return Order Documentation - Self Return

·     A copy of invoice highlighting the items being returned (include inside the package)

·     Declaration of item details, value and return reason (paste on the package)

Note: If you do not have a printer, you can also hand-write the declaration and return address

(generated in the Seller’s Returns Support Centre) and use the original invoice or a copy, highlighting the items being returned.